Frequently asked questions
Answers to the most common questions about the Resovu booking system.
General
What is Resovu?+
Resovu is an online booking system designed for beauty salons, fitness studios, massage studios, and other service providers. It lets you accept bookings 24/7, manage clients, and accept payments — all in one place.
Do I need to install any software?+
No. Resovu runs entirely in the browser. Just sign up and you can start. It works on desktop, tablet, and mobile.
Is there a free plan?+
Yes. The free plan includes up to 3 services, 45 bookings per month, and 1 staff member. No credit card required.
Can I try the system before buying?+
Of course. Every new account gets 14 days of the Professional plan free, no credit card required. After that you continue on the Free plan or pick a paid plan. No long-term commitment.
Features
Does Resovu support Google Calendar sync?+
Yes, from the Starter plan. Resovu bookings are added to Google Calendar automatically, and busy times in your Google Calendar block free slots in Resovu.
Can clients book online?+
Yes. Every business has a public booking page that you can share or embed on your website using the embed widget. For your counter or shop window, download a stand, sticker or poster from the admin with a QR code that goes straight to booking.
Does Resovu support loyalty programs?+
Yes, from the Starter plan. Clients earn points per booking, by spend, or both; they see them in their portal and redeem them as a discount. Points are deducted automatically on cancellation or refund.
Can I manage multiple locations?+
Yes. The Enterprise plan supports multi-location management. Each location has its own services, staff, and bookings.
Pricing & Payments
What are the prices?+
We offer 4 paid plans from €12/month (Starter) to €59/month (Enterprise). Save 2 months with annual billing.
What payment methods do you support?+
Card payments are processed by Stripe, certified to PCI DSS Level 1. Your clients can pay directly when booking. Resovu never stores card numbers; for accommodation with automatic balance payment or a damage deposit, it keeps only the card brand and the last 4 digits.
Can I cancel anytime?+
Yes. There are no long-term contracts. You can cancel your subscription anytime from your account settings.
GDPR & Security
How does Resovu help with GDPR?+
The database is in the EU (Supabase, Frankfurt). Email delivery and error monitoring also use US providers under Standard Contractual Clauses and the EU-US Data Privacy Framework – see the list in our GDPR documentation. We provide consent management, a cookie banner and data erasure.
Where is my data stored?+
The main database is in a data center in Frankfurt (EU). Data is encrypted in transit and at rest. Providers outside the EU are listed in our GDPR documentation.
Can clients request deletion of their data?+
Yes. The client asks you or Resovu support, and you delete their personal data in the admin with one click.
Do you support a cookie consent banner?+
Yes. Every booking page has a cookie banner where visitors can accept or reject. Analytics and marketing tools only start after consent.
Technical
How many languages does Resovu support?+
Resovu supports 9 languages: Czech, English, French, German, Slovak, Polish, Hungarian, Spanish, and Norwegian.
Can I embed the booking widget on my website?+
Yes. An embed code is available that you can paste into any website. The widget adapts to your brand colors.
What is the system uptime?+
We target 99.9% uptime. Check the current status on our Status page.
Do you offer API access?+
Yes. API access is available on the Enterprise plan. It enables integration with your internal systems or third-party applications.